MINIMUM ORDERS AND DELIVERY
- Minimum orders of stock items are $100.00
- We provide free local deliveries for orders over $1500.00 or a
$50 delivery fee.
CUSTOM ITEMS
- Custom run items are available on a make & ship
only basis. This means that once your order is placed
(given that volumes meet production quantity), your merchandise
will be shipped directly to your door from our factories
overseas.
- Minimum orders will differ based on the size of each product,
please contact a Silver Spur Corporation
sales associate for
more information on your custom item.
- The lead time for a custom item is ~120 days from day of
order, but sometimes much faster depending on mold availability
and scheduling.
- Once your container(s) of merchandise hits the water, the lead
time is approx. 30 days until it reaches your local port.
PAYMENT
- We happily accept company checks, money orders, and cashier
checks or you can apply for credit terms with us. COD is
also acceptable in some cases, please inquire if you are
interested.
- We do NOT accept credit cards or personal checks.
- Your resale certificate is required for non-tax transactions.
We must have a this information at the time of your transaction
to avoid sales tax.
SHIPPING
- Most of our customers arrange their own
logistics/trucking companies to pick up their
merchandise from our
warehouse in Cerritos CA, 90703.
- If you are a new business and do not have a logistics company
that you currently work with, a Silver Spur Corporation
account
representative can assist you with your first delivery.
UPS DELIVERIES
- If you plan to place a small order (few cases) of glass
product, we DO NOT recommend shipping via UPS.
Because of our bulk glass packaging, breakage is likely to occur
during rough handling of packages; in this case, WE ARE NOT
RESPONSIBLE for damaged or broken merchandise if you choose UPS as your carrier.
SAMPLES REQUESTS
- Samples are shipped UPS ground, carefully packaged to
avoid breakage. If you place an order for samples, you
will receive either an email or a telephone call to confirm that
your request has been received and directed to a sales
representative. If you do not receive a reply from our
representatives within 48 hours, please contact us by phone
(562) 921-6880 or
email an
account representative.
- Samples arrive within 3-5 business days. |
